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My Pros and Cons of the...Con!

My Pros and Cons of the...Con!

Postby Kokoro » Mon Feb 21, 2011 3:03 pm

Last year was my first year at AMKE. I only went one day. This year I bought a 3-day badge (although I didn't go on Friday due to the weather!). The following are my pros and cons of the experience:

Pros
- Great guests! I was thrilled by the 3 VA's at the con this year (although I missed some of last year's guests).
- GREAT vendors! I loved the vendors, particularly Cartoon Passion, with his epic table of plushies. I felt there was a great variety of merchandise on sale.
- The hotel in general. I enjoyed the hotel environment (although I didn't stay there overnight) far more than UWM, and was very grateful for the super yummy $10 pizza special they were offering.
- The registration discount with a UWM ID. Yay for saving money! Thanks for that.
- The children's room. Thought that was an excellent idea. I personally didn't go to it (I'm 22 - haha), but still. Thumbs up.
- I had a great time, no matter what cons are listed below. What more can I say? Thanks for all the hard work. We appreciate it. It was a weekend to remember.

Cons
- Registration. Some of the people didn't fully understand how to use the registers. Also, the fact that credit cards would not be accepted was a big problem, imo. No one really uses checks anymore, and if they do, they often don't carry their check books on them. Credit cards either should have been accepted, or you should have mentioned they wouldn't be accepted beforehand. Also, if you can only take cash or check, you NEED NEED NEED to have change available right away. Expecting people to have both cash and EXACT cash is not a good thing. The presence of ATMs doesn't solve this issue.
- Over 18 badges??? Where? How? The schedule mentioned that you could get an 18+ badge, but I never heard any mention/offer of that! It was a bit tiresome to have to show ID for the "adult" stuff. I felt it would have been easier to get an 18+ stamp or something on your badge at registration by showing your ID ONCE.
- Panel scheduling. Some of the scheduling felt a little off. It really sucked that Monica and Chris had a panel scheduled at the same time as the cosplay contest.
- The issue of bags. Bags weren't allowed in the Rave. I didn't have a hotel room to store them in. What was I supposed to do with them? I ended up not attending the Rave.
- The low volume of the movies/shows playing in the video rooms. It was so hard to hear, even in the front rows.
- The rule of not saving spots at events. Why have this rule and not enforce it? People at the cosplay contest were practically saving whole rows. That rule may simply be too hard/frequently broken to enforce.
- Opening Ceremonies. Did not enjoy, unfortunately. I thought they would be more ceremonial in nature rather than just plain silly. I liked the brief history of the con (would have loved to see pics, though, especially from the first few years), but after that, not so much. What was with the whole retro thing? I didn't even realize that was the theme, or that the con EVER had themes. There's no sign of the theme being worked into the con, so I'm a little confused as to what purpose it served. Also, everyone knows what retro is, so that whole question thing was rather boring. When they brought the guests out (after embarassing issues with getting the tables and chairs out, and Monica having to share a mic with Chris), they seemed lost. Were they not instructed to do anything specific, like introduce themselves and the panels they would be doing? I left shortly after they all came on stage. All in all felt very unorganized.
- "Power happy staffers," in the words of my mother, who attended with me on Friday out of curiousity. Seriously, some of these people need to BACK OFF. I'm not talking about being strict with rule breakers, rule enforcement, and things like that. I am all for being strict in situations like that. Some con-goers are just...yeah. Should not be allowed in public on their own. But some staffers were just being downright rude. There was one particular situation during a guest panel where the guest was going overtime and talking during what was technically autograph time, and said guest was essentially being heckled by a staffer. It was very, very embarassing, and many audience members were clearly uncomfortable or ticked off. The guest handled it very well, but if it had been me, I probably would have gotten ticked and snapped back! As my mom said, the guy is a professional. He knows what he's doing. ONE time reminder would have been more than fine. In fact, sometimes the guests ask for a time reminder. But getting pissy/bossy with the guest and acting like you know best, that the guest needs to do what you say, and frequently interrupting them, is not acceptable.
- Other staffer issues. At one point about 5 of us were waiting for an 18+ panel (we had been let in by a staffer), and then we were told by another staffer who walked in that we needed to leave the room so they could check our IDs. Uh, what? We were all like, "why can't you check our ID HERE?" There were 5 of us, that's all! Thankfully they did that, although I thought that it was rather silly they had to check the IDs of my mother, who's 49, and a guy who was also in his 40s. Furthermore, in another situation, I saw a mother trying to enter a room during an autograph section because she had been eating lunch while her son was in the panel, and she said he wanted a picture together with the guest (she had the camera). The staffer guarding the door said no one was allowed in. The mother didn't argue, but was clearly bummed. Who wouldn't be? 5 minutes later a group of 3 guys came by, asked the staffer if this was so-and-so's autograph panel, and then walked in! And the staffer let them! The staffer explained to another group a little later who were waiting for the NEXT panel that the only people allowed in were those who wanted an autograph. Okay, so the mother didn't technically want an autograph, but seriously? She was going to take a picture of her son with the guest. Also, I assume her son was underage. A parent should ALWAYS be allowed in a room containing his/her child. If I had been that mother, I probably would have insisted to be let in.
- Cosplay contest issues with mics, low volume music, etc. Noooot good.
- Character auction. To be more successful, bidding should be started lower, maybe between $8-10. Also, it would probably help if bidders (not those being bidded on) were allowed to be 16+ rather than 18+. Don't know if that's possible, though.

Cons of CON GOERS!
- Do not glomp people without asking first. Not everyone likes being glomped, and you could, in fact, injure them. You never know, and in any case, you never touch a stranger like that without permission.
- Don't run around the hotel hooting like an animal and making a ruckus. The hotel doesn't have to allow AMKE to be there. I saw a few hotel workers looking less than pleased when there was a group running around in the lobby by the bistro and being loud. C'mon, guys... You know what you're doing is annoying and not acceptable, particularly as there are non-con goers at the event who won't appreciate your behavior. The generally accepted rules of proper public conduct still apply at cons.
- Don't talk while people are trying to watch a show or movie! This was a major problem for me. The volume was already low, and I often couldn't hear it over people making what they thought were funny, sarcastic comments. No one came to hear your so-called "wit." If you wanna talk, leave the room.
- SHOWER SHOWER SHOWER! Pleeeease. Oh my LORD. Extra strength deodorant too. Cons can get hot. Everyone sweats. You can prevent/combat this!!! Plus, normal human beings need to bathe regularly. I could not believe how bad some people smelled. I hate to say it, but seriously. No way to beat around the bush here. My mother and I were standing in the registration line early Friday morning and someone nearby had such a strong "unwashed" smell that we almost just went to the end of the line, because it wasn't that long yet. Guys, it's not that hard. Be cleanly, for the sake of those around you. It even says so in the AMKE schedule book!
Last edited by Kokoro on Mon Feb 21, 2011 7:35 pm, edited 1 time in total.
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Re: My Pros and Cons of the...Con!

Postby Killgorr » Mon Feb 21, 2011 3:27 pm

Good Observations!

I was not able, for large parts of the con, to get out to see some of the bigger events. Any notes from this year we can get we'll definitely use to make next year's con even better!

Thanks for sharing!
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Re: My Pros and Cons of the...Con!

Postby Kokoro » Mon Feb 21, 2011 3:37 pm

Just want to say again that I do like to be detailed about the cons (of the con - lol) because I feel that's the most helpful. Doesn't mean I didn't have an awesome time! :D
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Re: My Pros and Cons of the...Con!

Postby snow_hime » Mon Feb 21, 2011 4:41 pm

Kokoro wrote:Last year was my first year at AMKE. I only went one day. This year I bought a 3-day badge (although I didn't go on Friday due to the weather!). The following are my pros and cons of the experience:

- "Power happy staffers," in the words of my mother, who attended with me on Friday out of curiousity. Seriously, some of these people need to BACK OFF. I'm not talking about being strict with rule breakers, rule enforcement, and things like that. I am all for being strict in situations like that. Some con-goers are just...yeah. Should not be allowed in public on their own. But some staffers were just being downright rude. There was one particular situation during a guest panel where the guest was going overtime and talking during what was technically autograph time, and said guest was essentially being heckled by a staffer. It was very, very embarassing, and many audience members were clearly uncomfortable or ticked off. The guest handled it very well, but if it had been me, I probably would have gotten ticked and snapped back! As my mom said, the guy is a professional. He knows what he's doing. ONE time reminder would have been more than fine. In fact, sometimes the guests ask for a time reminder. But getting pissy/bossy with the guest and acting like you know best, that the guest needs to do what you say, and frequently interrupting them, is not acceptable..


umm let me answer this point. I think you might be talking about me. I had a panel at 4:30, so I was not acting in an official capacity whatsoever, sorry I was wearing my staff badge, but I was anxious about my panel that was coming up and might have acted a little rude. Once again, if this was me I apologize, sorry.
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Re: My Pros and Cons of the...Con!

Postby Amyrat151 » Mon Feb 21, 2011 5:08 pm

snow_hime wrote:
Kokoro wrote:Last year was my first year at AMKE. I only went one day. This year I bought a 3-day badge (although I didn't go on Friday due to the weather!). The following are my pros and cons of the experience:

- "Power happy staffers," in the words of my mother, who attended with me on Friday out of curiousity. Seriously, some of these people need to BACK OFF. I'm not talking about being strict with rule breakers, rule enforcement, and things like that. I am all for being strict in situations like that. Some con-goers are just...yeah. Should not be allowed in public on their own. But some staffers were just being downright rude. There was one particular situation during a guest panel where the guest was going overtime and talking during what was technically autograph time, and said guest was essentially being heckled by a staffer. It was very, very embarassing, and many audience members were clearly uncomfortable or ticked off. The guest handled it very well, but if it had been me, I probably would have gotten ticked and snapped back! As my mom said, the guy is a professional. He knows what he's doing. ONE time reminder would have been more than fine. In fact, sometimes the guests ask for a time reminder. But getting pissy/bossy with the guest and acting like you know best, that the guest needs to do what you say, and frequently interrupting them, is not acceptable..


umm let me answer this point. I think you might be talking about me. I had a panel at 4:30, so I was not acting in an official capacity whatsoever, sorry I was wearing my staff badge, but I was anxious about my panel that was coming up and might have acted a little rude. Once again, if this was me I apologize, sorry.


It was actually me, I think. I wasn't power happy, I was trying to keep on schedule. It makes me nervous when people are off schedule, honestly, no matter what the situation. I didn't know Spike's style of how he runs his panels, since it was the first time we had him. Everyone did get an autograph who wanted one, it's true, but I didn't know that he would be able to do all those people that quickly. Some of the guests love to talk one-on-one, and I wanted to allow time for that.
I didn't mean to be rude, but it was my job to make sure the panels ran on time. I was nervous about time, not pissy.
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Re: My Pros and Cons of the...Con!

Postby Kariudo » Mon Feb 21, 2011 6:20 pm

I can't speak for all the problem areas you noted, but I can speak for registration (as I was at reg for most of the con.)

The credit card situation was unfortunate. It's just one result of still being tied to UWM, but not being able to use the campus as our venue. We did have an alternate solution, a third party to handle cash and credit, but the contract for that was denied on Feb 16 or Feb 17 (that's when word got to me at least). Our alternate-alternate solution, namely using paypal to accept credit cards, proved unfeasible.

The lack of change in the registers should never have happened. On Friday it came down to opening reg late (to wait for change) or getting change by taking people with exact change. Not sure if it was the same situation on Saturday (I got to reg 1.5 hours after it opened), but it sounds like it.

We got rid of 18+ badges this year, but it looks like that wasn't updated in the con book (oops). I think the decision process for that one was something like...
-but what if someone over 18 lets someone under 18 use their badge?
-we'd have to card everyone to be sure
-if we're carding everyone, why have 18+ badges?
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Re: My Pros and Cons of the...Con!

Postby Amyrat151 » Mon Feb 21, 2011 6:59 pm

Because it's easier to just look at a badge verse having people wipe out their ids?
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Re: My Pros and Cons of the...Con!

Postby Kokoro » Mon Feb 21, 2011 7:18 pm

I'm not going to say WHO it was. Frankly, I don't even know. But audience members were angry/surprised/uncomfortable and were actually talking about it afterward in the autograph line. It was very uncomfortable and everyone I talked to/overheard thought it was rude and out of line. Some people had certain comments I won't share because they contain some not so nice, children-friendly words. Regardless of the intent behind the behavior, it caused issues. So that's that. I passed it along.

Also, it was my mother, not me, who was the most disappointed with how a few staff members acted and treated others, and she's hard to tick off. Me, I also had a problem, but I was going to keep it a little more to myself. However, she actually outright asked if I would talk to someone about it, so I was like, well, yeah, I can put it in my pro/con list.

I did not like having to frequently whip out my ID from my purse because it was time consuming, and because frankly, it made me a bit nervous. I know a few people who believe they had items stolen from them at the con, mostly merchandise, but I didn't like having to constantly open and dig through my purse in the crowds. Like I said, I hate to say this, but the facts are the facts. Sometimes these cons attract some less than savory people, and many of my friends have had items stolen from them (in addition to being groped, etc - lots of gross stuff). One of my friends had her credit card stolen. So you can never be too careful.
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Re: My Pros and Cons of the...Con!

Postby natsuame » Mon Feb 21, 2011 9:19 pm

The original observations were wonderfully detailed both for the pro's and the Con's. There are only two other comments I would add. The first is about the hotel. I don't know if the Hyatt warned people about the con that was occurring on that weekend, but we had quite a few rude comments from the "mundane" hotel guests. Calling us "freaks" and such. It was a bit embarrassing especially for an older anime fan. The second one had to do with the hotel atmosphere and beverages. I know they had a small shop for drinks and the water in the rooms were a nice touch. But many times the water jugs/canteens were empty and I would have been nice to have other places to get drinks such as vending machines (which are located in most hotels).

I know these comments are not anime milwaukee controlled. But I still think it might be something to look at for next year.

I enjoyed the con for the second year and actually am thinking of helping out for next year.

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Re: My Pros and Cons of the...Con!

Postby velma » Mon Feb 21, 2011 11:22 pm

I thought this convention was poor. I'll spare the "pros" as it'd be a stretch to say anything here was done better than at any other given con.

To begin, the hotel was an awful choice for a convention in terms of layout. Viewing rooms and the main lobby being on separate floors from the gaming room and vendor room made the con feel vacant. Elevators became precious commodities as very few attendees had the motivation to go up or down one flight of stairs. Those of us rooming a dozen floors up were often stuck watching elevators fill up to go down to the lobby from floor 2. Even worse, the rave and costume contest were in another BUILDING. For a con of this size to be successful it needs a more linear layout so attendees pass each other more often.

That is in contrast to the game room, which was miserably cramped, poorly ventilated, and pointlessly regulated. The coat check just wasted everyone's time. Many things were stolen from that room. The great irony is how weak the game room door security was. I didn't actually receive a pass until Saturday and just walked by security multiple times Friday night (I say receive and not pay because a certain female member of your staff helped me acquire a free badge with some coercion, you might want to look into that). Also closing the game room at like 1am for "inventory" was a huge disappointment as there is nothing else to do by that time. The machines were a nice touch but it seems tacky to ask attendees to pay money to use them. Budget the freeplay so more people can have fun. You could also perhaps budget some better prizes for the tournaments. Interest might not dip below "cancel it without telling anyone" levels (see: smash brothers melee).

The overall value of the con was very low, especially for a minor. I was amazed to hear minors could not bid on the character auction. Being of age to auction oneself off makes perfect sense from a liability (read: creepers) standpoint, but banning minors from giving money to charity to chill with a cool character is lame. Same goes for the rave. It was relatively dead at the beginning because the lights were on and the room was a building over and a floor up. But it dropped dead when you kicked everyone out and started carding people, which is sad because the music actually wasn't a bunch of anime theme songs and ballads like last year.

I'll give others some time to add or respond before saying anything else.
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